Privacy Policy

Last updated: April 2026

Mr LogBook ("we", "our", "us") operates the website mrlogbook.net.au. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Information

When you submit a quote request, booking enquiry, or contact form, we may collect:

• Name and contact details (phone number, email address)
• Vehicle information (rego, make/model, suburb)
• Service requirements and message content
• IP address (for spam prevention via Friendly Captcha)

Automatic Data

When you visit our website, we may automatically collect:

• Browser type and version
• Device type and screen resolution
• Pages visited and time spent on site
• Referring website or source

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests and service enquiries
• To schedule and confirm mobile mechanic appointments
• To send you service-related communications (with your consent)
• To improve our website and customer service
• To prevent spam and abuse via Friendly Captcha (friendly-challenge.com)
• To comply with legal obligations

3. Third-Party Services We Use

We use trusted third-party services to operate our business:

EmailJS (emailjs.com)

We use EmailJS to send emails directly from your browser to our inbox. Your submitted form data (name, email, phone, message) is sent to EmailJS's SMTP service to deliver enquiries to us. EmailJS processes this data under their Privacy Policy.

Friendly Captcha (friendly-challenge.com)

We use Friendly Captcha to protect our forms from spam and bots. Friendly Captcha collects device information under their Privacy Policy. No cookies are used.

Cloudflare (cloudflare.com)

Our website is hosted on Cloudflare Pages. Cloudflare may collect server access logs. See Cloudflare's Privacy Policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry form submissions are typically retained for 12 months.

5. Data Security

The security of your data is important to us. We use HTTPS (SSL/TLS encryption) for all data transmission. Our website is protected by Cloudflare's DDoS mitigation and security layer. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under Australian privacy law (Privacy Act 1988), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected] or call 0404 192 197.

7. Cookies

Our website does not use tracking cookies. We use session cookies for basic site functionality. Cloudflare may set security cookies as part of their CDN service.

8. Google Ads

If you arrived at our site via a Google Ad, Google may use cookies for ad personalisation. You can opt out via Google Ads Settings.

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.